# Lightstep (ServiceNow Cloud Observability): Delays receiving data from satellites

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-02-01 22:25 UTC · Resolved: 2022-02-01 23:41 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Data Ingestion and Aggregation - Statistics, US - Trace Statistics, Data Ingestion and Aggregation - Trace Assembly, US - Trace Assembly
- [Vendor status page: https://stspg.io/n3dv98tnt4kr](https://stspg.io/n3dv98tnt4kr)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **investigating** 2022-02-01 22:25 UTC: We are currently investigating this issue.
- **monitoring** 2022-02-01 22:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-02-01 23:41 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-02-01 22:25 UTC: [Major incident: Delays receiving data from satellites](https://rewindex.com/change/i014a3d7a43847e.md)


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Canonical: https://rewindex.com/company/lightstep/incidents/v0zxwgdw4dt6 · Markdown: https://rewindex.com/company/lightstep/incidents/v0zxwgdw4dt6.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/v0zxwgdw4dt6 · Generated 2026-10-20T02:21:36.155Z