# Lightstep (ServiceNow Cloud Observability): Lightstep is having issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-31 21:10 UTC · Resolved: 2022-01-31 22:04 UTC · Duration: 54 min
- Updates: 5 · Affected components: Data Ingestion and Aggregation - Statistics, US - Trace Statistics, API, Data Ingestion and Aggregation - Trace Assembly, US - Trace Assembly
- [Vendor status page: https://stspg.io/yyymz8n0j0j6](https://stspg.io/yyymz8n0j0j6)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **investigating** 2022-01-31 21:10 UTC: We are currently investigating this issue.
- **investigating** 2022-01-31 21:10 UTC: We are continuing to investigate this issue.
- **investigating** 2022-01-31 21:19 UTC: We are continuing to investigate this issue.
- **monitoring** 2022-01-31 21:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-01-31 22:04 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightstep/incidents/qnf0tsfh59wj · Markdown: https://rewindex.com/company/lightstep/incidents/qnf0tsfh59wj.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/qnf0tsfh59wj · Generated 2026-10-20T00:50:20.290Z