# Lightstep (ServiceNow Cloud Observability): Ingestion delays in service directory

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-09-23 16:47 UTC · Resolved: 2020-09-23 19:15 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.lightstep.com/incidents/lq5dh5thldcz](https://status.lightstep.com/incidents/lq5dh5thldcz)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **resolved** 2020-09-23 19:15 UTC: We have deployed several mitigations for increased traffic load and believe that all service has returned to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/lightstep/incidents/lq5dh5thldcz · Markdown: https://rewindex.com/company/lightstep/incidents/lq5dh5thldcz.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/lq5dh5thldcz · Generated 2026-10-20T00:50:22.327Z