# Lightstep (ServiceNow Cloud Observability): Log ingestion severely degraded for customers using Elastic ingestion endpoint

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-28 17:36 UTC · Resolved: 2024-08-27 17:00 UTC · Duration: -1476 min
- Updates: 1
- [Vendor status page: https://stspg.io/c8yyyqdbp7b5](https://stspg.io/c8yyyqdbp7b5)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **resolved** 2024-08-27 17:00 UTC: Log ingestion severely degraded for customers using Elastic ingestion endpoint from about 10:00 PT to 15:15 PT on 8/27/2024.


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Canonical: https://rewindex.com/company/lightstep/incidents/jjsyy4jz31gq · Markdown: https://rewindex.com/company/lightstep/incidents/jjsyy4jz31gq.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/jjsyy4jz31gq · Generated 2026-10-20T00:14:46.728Z