# Lightstep (ServiceNow Cloud Observability): Ingest issues connecting to lightstep SAAS

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-08-11 18:03 UTC · Resolved: 2021-08-11 20:16 UTC · Duration: 2.2 h
- Updates: 1
- [Vendor status page: https://status.lightstep.com/incidents/gqlt89dhh7bp](https://status.lightstep.com/incidents/gqlt89dhh7bp)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **resolved** 2021-08-11 20:16 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/lightstep/incidents/gqlt89dhh7bp · Markdown: https://rewindex.com/company/lightstep/incidents/gqlt89dhh7bp.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/gqlt89dhh7bp · Generated 2026-10-20T00:05:14.701Z