# Lightstep (ServiceNow Cloud Observability): Log ingest service degradation

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-10-22 17:47 UTC · Resolved: 2024-10-22 18:14 UTC · Duration: 27 min
- Updates: 3
- [Vendor status page: https://stspg.io/39nw9qd3pgm2](https://stspg.io/39nw9qd3pgm2)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **investigating** 2024-10-22 17:47 UTC: We are currently investigating this issue.
- **monitoring** 2024-10-22 18:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-10-22 18:14 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightstep/incidents/ghqbj4063kqh · Markdown: https://rewindex.com/company/lightstep/incidents/ghqbj4063kqh.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/ghqbj4063kqh · Generated 2026-10-20T00:05:32.562Z