# Lightstep (ServiceNow Cloud Observability): Service directory charts failing to load

> Lightstep (ServiceNow Cloud Observability) status incident “Service directory charts failing to load” on 2020-03-09: impact critical (vendor’s label), 13 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/lightstep/incidents/1jxsnkfrnppj
Last updated: 2020-03-09T19:57:00Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-03-09 19:44 UTC · Resolved: 2020-03-09 19:57 UTC · Duration: 13 min
- Updates: 1
- [Vendor status page: https://status.lightstep.com/incidents/1jxsnkfrnppj](https://status.lightstep.com/incidents/1jxsnkfrnppj)
- [Company: Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

## Timeline of updates

- **resolved** 2020-03-09 19:57 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: critical) posted by Lightstep (ServiceNow Cloud Observability), started 2020-03-09 19:44 UTC, resolved after 13 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/lightstep/incidents/1jxsnkfrnppj
- Citation: Lightstep (ServiceNow Cloud Observability), “Service directory charts failing to load” (2020-03-09 19:44 UTC). Archived by Rewindex: https://rewindex.com/company/lightstep/incidents/1jxsnkfrnppj (CC BY 4.0).
- Markdown link: `[Lightstep (ServiceNow Cloud Observability): Service directory charts failing to load (2020-03-09)](https://rewindex.com/company/lightstep/incidents/1jxsnkfrnppj)`


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Canonical: https://rewindex.com/company/lightstep/incidents/1jxsnkfrnppj · Markdown: https://rewindex.com/company/lightstep/incidents/1jxsnkfrnppj.md · JSON: https://rewindex.com/api/v1/companies/lightstep/incidents/1jxsnkfrnppj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:00:32.898Z