# Lightstep (ServiceNow Cloud Observability) change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|rewrites|incident_update&history=<history_id>&page=N`. Company profile: [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 24 | 24 | 2025-06-12 18:55 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2025-06-12 18:55 UTC | Major incident | [Critical incident: Mass outage](https://rewindex.com/change/i0807dac145e139.md) · [Google Cloud outage](https://rewindex.com/events/2025-06-12-google-cloud) | critical | pending |
| 2024-06-06 09:59 UTC | Major incident | [Major incident: Degraded spans queries](https://rewindex.com/change/i14f4fdef56da97.md) | major | pending |
| 2024-05-13 17:20 UTC | Major incident | [Major incident: Telemetry ingest severely degraded (spans, logs, metrics)](https://rewindex.com/change/i573984e69903e1.md) | major | pending |
| 2024-05-07 11:53 UTC | Major incident | [Major incident: High failure rate in metric queries](https://rewindex.com/change/ic069b7f3f17eda.md) | major | pending |
| 2024-01-22 22:33 UTC | Major incident | [Critical incident: span ingestion for customers using Cloud Observability operated microsats failing](https://rewindex.com/change/if879ba64f625b0.md) | critical | pending |
| 2023-09-18 20:21 UTC | Major incident | [Major incident: app.lightstep.com was intermittently unavailable](https://rewindex.com/change/i980b68545e4877.md) · [AWS outage](https://rewindex.com/events/2023-09-18-aws) | major | pending |
| 2023-07-11 03:21 UTC | Major incident | [Critical incident: Lightstep experience major issues with web UI, query and ingest.](https://rewindex.com/change/ica6b33f8b3972a.md) | critical | pending |
| 2023-06-01 19:12 UTC | Major incident | [Critical incident: Webapp is down](https://rewindex.com/change/i61ee7e977e1b7a.md) | critical | pending |
| 2023-05-02 21:08 UTC | Major incident | [Critical incident: intermittent UI unavailability issues](https://rewindex.com/change/idbfa6d3e2e4d03.md) | critical | pending |
| 2023-02-27 21:12 UTC | Major incident | [Major incident: Elevated errors in alerts, API time series queries, dashboards, notebooks](https://rewindex.com/change/i99451a172b654b.md) | major | pending |
| 2023-02-23 20:05 UTC | Major incident | [Critical incident: Not evaluating unified alerts](https://rewindex.com/change/i9f014873ee945e.md) | critical | pending |
| 2023-02-16 16:39 UTC | Major incident | [Major incident: Span Ingestion & Trace Assembly Degraded](https://rewindex.com/change/ifbaf7d3c61c111.md) | major | pending |
| 2023-01-19 23:18 UTC | Major incident | [Critical incident: Alert evaluation delays](https://rewindex.com/change/i1604c6f0304ce6.md) | critical | pending |
| 2022-12-08 23:23 UTC | Major incident | [Major incident: Failures ingesting metric points and displaying streams time series data](https://rewindex.com/change/if10080beb0c4cf.md) | major | pending |
| 2022-12-02 01:01 UTC | Major incident | [Critical incident: Lightstep web application is unavailable](https://rewindex.com/change/ide290d8264d5cb.md) | critical | pending |
| 2022-10-07 19:41 UTC | Major incident | [Critical incident: Lightstep web application is unavailable](https://rewindex.com/change/i6a011fe2caf79d.md) | critical | pending |
| 2022-09-14 09:45 UTC | Major incident | [Major incident: ingestion errors for certain customers](https://rewindex.com/change/i005755da395915.md) | major | pending |
| 2022-07-21 20:05 UTC | Major incident | [Major incident: Ingestion and web UI outage](https://rewindex.com/change/ia8f10b64aef95c.md) | major | pending |
| 2022-07-21 10:15 UTC | Major incident | [Major incident: Failing to ingest some span data](https://rewindex.com/change/i89d8cdc253c109.md) | major | pending |
| 2022-02-04 20:28 UTC | Major incident | [Major incident: Errors Ingesting Span Data](https://rewindex.com/change/ic5b57bc69fccc4.md) | major | pending |
| 2022-02-01 22:25 UTC | Major incident | [Major incident: Delays receiving data from satellites](https://rewindex.com/change/i014a3d7a43847e.md) | major | pending |
| 2022-01-27 17:12 UTC | Major incident | [Major incident: Slack / commands not working](https://rewindex.com/change/i9463c468897c87.md) | major | pending |
| 2022-01-20 17:58 UTC | Major incident | [Critical incident: Lightstep Webapp Down](https://rewindex.com/change/i386d4141be2d5d.md) | critical | pending |
| 2022-01-07 15:24 UTC | Major incident | [Major incident: Lightstep Webapp and API Experiencing Issues](https://rewindex.com/change/i1659aeac9f4403.md) | major | pending |


---
Canonical: https://rewindex.com/company/lightstep/changes · Markdown: https://rewindex.com/company/lightstep/changes.md · JSON: https://rewindex.com/api/v1/companies/lightstep/changes · Generated 2026-10-19T23:59:40.812Z