# Lightstep (ServiceNow Cloud Observability) in January 2022: incidents, uptime and changes

> Lightstep (ServiceNow Cloud Observability) in January 2022: 4 incidents on its status page (3 major or critical), 99.04% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Lightstep (ServiceNow Cloud Observability)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/lightstep/2022/01
Last updated: 2022-02-01T00:00:00Z

- Incidents posted: 4 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 1
- Uptime (vendor-reported): 99.04% free of major/critical incidents, 98.92% free of any incident; outage time 7 h 8 min, incident time 8 h 2 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2021](https://rewindex.com/company/lightstep/2021/12.md) · Next: [February 2022](https://rewindex.com/company/lightstep/2022/02.md) · [All months](https://rewindex.com/company/lightstep/reports.md) · [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Lightstep Webapp Down](https://rewindex.com/company/lightstep/incidents/mvbs7hjyddbt.md) | critical | 2022-01-20 17:58 UTC | 2022-01-20 21:21 UTC | 3.4 h | postmortem |
| [Lightstep Webapp and API Experiencing Issues](https://rewindex.com/company/lightstep/incidents/bg9npd41d8wg.md) | major | 2022-01-07 15:24 UTC | 2022-01-07 17:34 UTC | 2.2 h | resolved |
| [Slack / commands not working](https://rewindex.com/company/lightstep/incidents/r3vwhdyqg5lc.md) | major | 2022-01-27 17:12 UTC | 2022-01-27 18:46 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Lightstep Webapp and API Experiencing Issues](https://rewindex.com/company/lightstep/incidents/bg9npd41d8wg.md) | major | 2022-01-07 15:24 UTC | 2022-01-07 17:34 UTC | 2.2 h | resolved |
| [Lightstep Webapp Down](https://rewindex.com/company/lightstep/incidents/mvbs7hjyddbt.md) | critical | 2022-01-20 17:58 UTC | 2022-01-20 21:21 UTC | 3.4 h | postmortem |
| [Slack / commands not working](https://rewindex.com/company/lightstep/incidents/r3vwhdyqg5lc.md) | major | 2022-01-27 17:12 UTC | 2022-01-27 18:46 UTC | 1.6 h | resolved |
| [Lightstep is having issues](https://rewindex.com/company/lightstep/incidents/qnf0tsfh59wj.md) | minor | 2022-01-31 21:10 UTC | 2022-01-31 22:04 UTC | 54 min | resolved |

## Cite this

Lightstep (ServiceNow Cloud Observability) posted 4 status incidents in January 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/lightstep/2022/01
- Citation: Lightstep (ServiceNow Cloud Observability), “Lightstep (ServiceNow Cloud Observability) in January 2022” (2022-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/lightstep/2022/01 (CC BY 4.0).
- Markdown link: `[Lightstep (ServiceNow Cloud Observability): Lightstep (ServiceNow Cloud Observability) in January 2022 (2022-01-01)](https://rewindex.com/company/lightstep/2022/01)`


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Canonical: https://rewindex.com/company/lightstep/2022/01 · Markdown: https://rewindex.com/company/lightstep/2022/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:13:19.716Z