# Lightstep (ServiceNow Cloud Observability) in December 2020: incidents, uptime and changes

> Lightstep (ServiceNow Cloud Observability) in December 2020: 3 incidents on its status page (3 major or critical), 99.11% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Lightstep (ServiceNow Cloud Observability)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/lightstep/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 3 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2
- Uptime (vendor-reported): 99.11% free of major/critical incidents, 99.11% free of any incident; outage time 6 h 34 min, incident time 6 h 34 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/lightstep/2020/11.md) · Next: [January 2021](https://rewindex.com/company/lightstep/2021/01.md) · [All months](https://rewindex.com/company/lightstep/reports.md) · [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Oauth outage](https://rewindex.com/company/lightstep/incidents/f9hg4rn2fkrb.md) | critical | 2020-12-14 12:07 UTC | 2020-12-14 15:26 UTC | 3.3 h | resolved |
| [Deployments page unavailable.](https://rewindex.com/company/lightstep/incidents/lp70dy3h29r0.md) | major | 2020-12-03 15:37 UTC | 2020-12-03 16:26 UTC | 49 min | resolved |
| [Deployments page intermittently unavailable.](https://rewindex.com/company/lightstep/incidents/bv9n5h5qf66v.md) | major | 2020-12-03 17:16 UTC | 2020-12-03 19:42 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Deployments page unavailable.](https://rewindex.com/company/lightstep/incidents/lp70dy3h29r0.md) | major | 2020-12-03 15:37 UTC | 2020-12-03 16:26 UTC | 49 min | resolved |
| [Deployments page intermittently unavailable.](https://rewindex.com/company/lightstep/incidents/bv9n5h5qf66v.md) | major | 2020-12-03 17:16 UTC | 2020-12-03 19:42 UTC | 2.4 h | resolved |
| [Oauth outage](https://rewindex.com/company/lightstep/incidents/f9hg4rn2fkrb.md) | critical | 2020-12-14 12:07 UTC | 2020-12-14 15:26 UTC | 3.3 h | resolved |

## Cite this

Lightstep (ServiceNow Cloud Observability) posted 3 status incidents in December 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/lightstep/2020/12
- Citation: Lightstep (ServiceNow Cloud Observability), “Lightstep (ServiceNow Cloud Observability) in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/lightstep/2020/12 (CC BY 4.0).
- Markdown link: `[Lightstep (ServiceNow Cloud Observability): Lightstep (ServiceNow Cloud Observability) in December 2020 (2020-12-01)](https://rewindex.com/company/lightstep/2020/12)`


---
Canonical: https://rewindex.com/company/lightstep/2020/12 · Markdown: https://rewindex.com/company/lightstep/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:13.375Z