# Lightstep (ServiceNow Cloud Observability) in June 2020: incidents, uptime and changes

> Lightstep (ServiceNow Cloud Observability) in June 2020: 4 incidents on its status page (2 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Lightstep (ServiceNow Cloud Observability)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/lightstep/2020/06
Last updated: 2020-07-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 2
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 99.36% free of any incident; outage time 56 min, incident time 4 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2020](https://rewindex.com/company/lightstep/2020/05.md) · Next: [July 2020](https://rewindex.com/company/lightstep/2020/07.md) · [All months](https://rewindex.com/company/lightstep/reports.md) · [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [web application signin down](https://rewindex.com/company/lightstep/incidents/gfxb99z51bpm.md) | critical | 2020-06-17 19:19 UTC | 2020-06-17 19:22 UTC | 3 min | resolved |
| [Data Ingestion was failing, Lightstep UI was unavailable](https://rewindex.com/company/lightstep/incidents/3y358zs0cvgn.md) | major | 2020-06-24 14:18 UTC | 2020-06-24 15:11 UTC | 53 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Ingestion delay for streams](https://rewindex.com/company/lightstep/incidents/nfl1qzxvpnhl.md) | minor | 2020-06-04 19:32 UTC | 2020-06-04 22:22 UTC | 2.8 h | resolved |
| [SAML SSO Errors](https://rewindex.com/company/lightstep/incidents/w99jfk1fy2bv.md) | minor | 2020-06-09 00:00 UTC | 2020-06-09 00:47 UTC | 47 min | resolved |
| [web application signin down](https://rewindex.com/company/lightstep/incidents/gfxb99z51bpm.md) | critical | 2020-06-17 19:19 UTC | 2020-06-17 19:22 UTC | 3 min | resolved |
| [Data Ingestion was failing, Lightstep UI was unavailable](https://rewindex.com/company/lightstep/incidents/3y358zs0cvgn.md) | major | 2020-06-24 14:18 UTC | 2020-06-24 15:11 UTC | 53 min | resolved |

## Cite this

Lightstep (ServiceNow Cloud Observability) posted 4 status incidents in June 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/lightstep/2020/06
- Citation: Lightstep (ServiceNow Cloud Observability), “Lightstep (ServiceNow Cloud Observability) in June 2020” (2020-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/lightstep/2020/06 (CC BY 4.0).
- Markdown link: `[Lightstep (ServiceNow Cloud Observability): Lightstep (ServiceNow Cloud Observability) in June 2020 (2020-06-01)](https://rewindex.com/company/lightstep/2020/06)`


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Canonical: https://rewindex.com/company/lightstep/2020/06 · Markdown: https://rewindex.com/company/lightstep/2020/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:19.946Z