# Lightstep (ServiceNow Cloud Observability) in October 2018: incidents, uptime and changes

> Lightstep (ServiceNow Cloud Observability) in October 2018: 2 incidents on its status page (1 major or critical), 99.99% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Lightstep (ServiceNow Cloud Observability)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/lightstep/2018/10
Last updated: 2018-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, none 1
- Uptime (vendor-reported): 99.99% free of major/critical incidents, 99.99% free of any incident; outage time 4 min, incident time 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2018](https://rewindex.com/company/lightstep/2018/08.md) · Next: [February 2019](https://rewindex.com/company/lightstep/2019/02.md) · [All months](https://rewindex.com/company/lightstep/reports.md) · [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data Ingestion Failures for a Subset of Customers](https://rewindex.com/company/lightstep/incidents/9zdy43cncv50.md) | critical | 2018-10-10 03:58 UTC | 2018-10-10 04:02 UTC | 4 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data Ingestion Failures for a Subset of Customers](https://rewindex.com/company/lightstep/incidents/9zdy43cncv50.md) | critical | 2018-10-10 03:58 UTC | 2018-10-10 04:02 UTC | 4 min | resolved |
| [LightStep SaaS Outage](https://rewindex.com/company/lightstep/incidents/rzzblrfbs310.md) | none | 2018-10-11 23:13 UTC | 2018-10-12 00:06 UTC | 53 min | resolved |

## Cite this

Lightstep (ServiceNow Cloud Observability) posted 2 status incidents in October 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/lightstep/2018/10
- Citation: Lightstep (ServiceNow Cloud Observability), “Lightstep (ServiceNow Cloud Observability) in October 2018” (2018-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/lightstep/2018/10 (CC BY 4.0).
- Markdown link: `[Lightstep (ServiceNow Cloud Observability): Lightstep (ServiceNow Cloud Observability) in October 2018 (2018-10-01)](https://rewindex.com/company/lightstep/2018/10)`


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Canonical: https://rewindex.com/company/lightstep/2018/10 · Markdown: https://rewindex.com/company/lightstep/2018/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:00.983Z