# Lightning AI: Service degraded - AWS

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-20 07:30 UTC · Resolved: 2025-10-20 23:00 UTC · Duration: 15 h
- Updates: 3
- [Vendor status page: https://stspg.io/nb05cj8h34hd](https://stspg.io/nb05cj8h34hd)
- [Company: Lightning AI](https://rewindex.com/company/lightning-ai.md)

## Part of an outage event

- [AWS us-east-1 outage, Oct 20, 2025: 141 vendors, 181 incidents](https://rewindex.com/events/2025-10-20-aws-us-east-1)
- This incident blames AWS as the cause. (hop 1, posted +20 min vs AWS’s own post)
- Evidence: “…Service degraded - AWS This incident has been resolved. AWS has resolved this issue Due to an ongoing issue with AWS some Studios and Jobs are experiencing issues including slow saving and starting. T…”

```mermaid
flowchart LR
  root["AWS us-east-1<br/>posted 07:11 UTC"]:::root
  before["Posted before AWS did<br/>5 vendors, 4 blamed AWS<br/>Salesforce, Descope, Ashby +2"]:::blames
  root --> before
  h1["Within an hour<br/>18 vendors, 17 blamed AWS<br/>Asana, Firebolt, Monday.com +15"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>30 vendors, 29 blamed AWS<br/>SingleStore, Loops, Buildkite +27"]:::blames
  root --> h4
  later["Later<br/>45 vendors, 44 blamed AWS<br/>RudderStack, Airbyte, Unbounce +42"]:::blames
  root --> later
  p0["Twilio<br/>posted +15 min"]:::blames
  root --> p0
  k0["BigCommerce<br/>+2 h 46 min"]:::hop2
  p0 -->|"blamed Twilio"| k0
  p1["Webflow<br/>posted +4 h 37 min, did not name AWS"]:::timing
  root -.-> p1
  k1["Rootly<br/>+10 h 23 min"]:::hop2
  p1 -->|"blamed Webflow"| k1
  p2["Baseten<br/>posted +4 min"]:::blames
  root --> p2
  k2["Zed<br/>+26 h 20 min"]:::hop2
  p2 -->|"blamed Baseten"| k2
  me["Lightning AI (this incident)<br/>posted +20 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **monitoring** 2025-10-20 07:30 UTC: Due to an ongoing issue with AWS some Studios and Jobs are experiencing issues including slow saving and starting.
- **monitoring** 2025-10-20 22:45 UTC: AWS has resolved this issue
- **resolved** 2025-10-20 23:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightning-ai/incidents/p1nnxgmbbdm5 · Markdown: https://rewindex.com/company/lightning-ai/incidents/p1nnxgmbbdm5.md · JSON: https://rewindex.com/api/v1/companies/lightning-ai/incidents/p1nnxgmbbdm5 · Generated 2026-10-20T00:51:41.941Z