# Lightdash: Degraded performance on app.lightdash.cloud

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-06-27 15:59 UTC · Resolved: 2023-06-27 22:03 UTC · Duration: 6.1 h
- Updates: 3 · Affected components: Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
- [Vendor status page: https://stspg.io/30fwcpydrl48](https://stspg.io/30fwcpydrl48)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Timeline of updates

- **investigating** 2023-06-27 15:59 UTC: We've noticed degraded performance and disconnects for customers in the US region using app.lightdash.cloud. We're investigating the root cause
- **identified** 2023-06-27 16:00 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2023-06-27 22:03 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/lightdash/incidents/xx4shztjv6gf · Markdown: https://rewindex.com/company/lightdash/incidents/xx4shztjv6gf.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/xx4shztjv6gf · Generated 2026-10-18T12:34:41.958Z