# Lightdash: Degraded performance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-06-02 09:43 UTC · Resolved: 2025-06-02 10:50 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
- [Vendor status page: https://stspg.io/g1h1h3y90rpb](https://stspg.io/g1h1h3y90rpb)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Summary

Lightdash reported a major incident affecting Lightdash Cloud (EU) and Lightdash Cloud (US), with downtime on larger instances including app.lightdash.cloud and eu1.lightdash.cloud. It started at 2025-06-02 09:43 UTC and was resolved at 2025-06-02 10:50 UTC, lasting 1 h 6 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-06-02 09:43 UTC: We are currently investigating this issue.
- **investigating** 2025-06-02 10:06 UTC: We're currently experiencing downtime on some of our larger instances, including: - app.lightdash.cloud - eu1.lightdash.cloud Our team is actively investigating the issue and working to restore access as quickly as possible. We’ll keep you updated as soon as we know more. Thanks for your patience!
- **resolved** 2025-06-02 10:50 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-06-02 09:43 UTC: [Major incident: Degraded performance](https://rewindex.com/change/i853ba23b02ffc3.md)


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Canonical: https://rewindex.com/company/lightdash/incidents/n8zrkzrkw8r1 · Markdown: https://rewindex.com/company/lightdash/incidents/n8zrkzrkw8r1.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/n8zrkzrkw8r1 · Generated 2026-10-18T09:55:37.225Z