# Lightdash: Degraded performance in app.lightdash.cloud

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-29 10:42 UTC · Resolved: 2025-05-29 13:17 UTC · Duration: 2.6 h
- Updates: 4
- [Vendor status page: https://stspg.io/h70jxhmx4ttn](https://stspg.io/h70jxhmx4ttn)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Timeline of updates

- **investigating** 2025-05-29 10:42 UTC: Users may notice slower page load times and delayed query responses during this time. Our engineering team is actively investigating the root cause and working to restore normal performance levels.
- **identified** 2025-05-29 11:28 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-05-29 12:57 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-05-29 13:17 UTC: We can confirm that the fix was successful and that the issue has been resolved. Thank you for your patience


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Canonical: https://rewindex.com/company/lightdash/incidents/kkjzmf5jbd0h · Markdown: https://rewindex.com/company/lightdash/incidents/kkjzmf5jbd0h.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/kkjzmf5jbd0h · Generated 2026-10-18T12:22:00.232Z