# Lightdash: Degraded performance on app.lightdash.cloud

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-19 15:48 UTC · Resolved: 2023-10-20 07:08 UTC · Duration: 15 h
- Updates: 5 · Affected components: Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
- [Vendor status page: https://stspg.io/cvf2zyn9g3pw](https://stspg.io/cvf2zyn9g3pw)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Timeline of updates

- **investigating** 2023-10-19 15:48 UTC: We are currently investigating this issue.
- **identified** 2023-10-19 15:55 UTC: We identified the root cause as the database running at full capacity at the moment. We are going to scale the resources and identify what queries should be optimized.
- **identified** 2023-10-19 15:56 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2023-10-19 16:55 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-10-20 07:08 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightdash/incidents/b1mp64hlnt2s · Markdown: https://rewindex.com/company/lightdash/incidents/b1mp64hlnt2s.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/b1mp64hlnt2s · Generated 2026-10-18T09:37:01.965Z