# Lightdash: Degraded performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-14 09:11 UTC · Resolved: 2025-04-14 11:35 UTC · Duration: 2.4 h
- Updates: 4 · Affected components: Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
- [Vendor status page: https://stspg.io/1sd0g8gsp9qf](https://stspg.io/1sd0g8gsp9qf)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Timeline of updates

- **investigating** 2025-04-14 09:11 UTC: Users reporting degraded performance and timeout errors. We are investigating the issue.
- **investigating** 2025-04-14 09:11 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-04-14 10:33 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-04-14 11:35 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lightdash/incidents/9xftg6w31k4x · Markdown: https://rewindex.com/company/lightdash/incidents/9xftg6w31k4x.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/9xftg6w31k4x · Generated 2026-10-18T13:32:26.349Z