# Lightdash: Dashboard charts failures (app.lightdash.cloud)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-12 10:19 UTC · Resolved: 2026-06-12 10:44 UTC · Duration: 24 min
- Updates: 3 · Affected components: Lightdash Cloud - Lightdash Cloud (US), Lightdash Cloud (US)
- [Vendor status page: https://stspg.io/vl692tg4vck7](https://stspg.io/vl692tg4vck7)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)

## Summary

Lightdash reported a major outage affecting dashboard chart queries for app.lightdash.cloud users on Lightdash Cloud (US), with errors stating "Invalid timezone: project\_timezone". It started at 2026-06-12 10:19 UTC and was resolved at 2026-06-12 10:44 UTC, lasting 24 min; a fix was applied and monitored. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-06-12 10:19 UTC: Dashboard chart queries are erroring with "Invalid timezone: project\_timezone" (for app.lightdash.cloud users) We've identified the issue and are working on a fix.
- **monitoring** 2026-06-12 10:28 UTC: Currently monitoring the fix applied - should be done shortly
- **resolved** 2026-06-12 10:44 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-12 10:19 UTC: [Major incident: Dashboard charts failures (app.lightdash.cloud)](https://rewindex.com/change/i5c5b6228326b29.md)


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Canonical: https://rewindex.com/company/lightdash/incidents/02syw6mggs7w · Markdown: https://rewindex.com/company/lightdash/incidents/02syw6mggs7w.md · JSON: https://rewindex.com/api/v1/companies/lightdash/incidents/02syw6mggs7w · Generated 2026-10-18T12:40:54.837Z