# Lever: Inability to access Lever Hire with "502 Bad Gateway" and "An error occurred" messages appearing in accounts

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-01-04 10:38 UTC · Resolved: 2021-01-05 06:11 UTC · Duration: 20 h
- Updates: 1
- [Vendor status page: https://status.lever.co/incidents/hplrcty3fshf](https://status.lever.co/incidents/hplrcty3fshf)
- [Company: Lever](https://rewindex.com/company/lever.md)

## Timeline of updates

- **resolved** 2021-01-05 06:11 UTC: A 500 error preventing all users from accessing Lever has been resolved. The incident occurred from January 3rd 8 PM PST to January 4th 9 PM PST. No actions are needed from users and there should be no further impact impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/lever/incidents/hplrcty3fshf · Markdown: https://rewindex.com/company/lever/incidents/hplrcty3fshf.md · JSON: https://rewindex.com/api/v1/companies/lever/incidents/hplrcty3fshf · Generated 2026-10-18T10:35:08.646Z