# Lever: Automation Workflows Not Triggering

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-21 22:08 UTC · Resolved: 2026-01-22 16:04 UTC · Duration: 18 h
- Updates: 5 · Affected components: Global Data Center - LeverTRM - Hire, Hire
- [Vendor status page: https://stspg.io/x9mpcfz8dqxx](https://stspg.io/x9mpcfz8dqxx)
- [Company: Lever](https://rewindex.com/company/lever.md)

## Summary

Lever reported a major incident affecting automation workflows in Global Data Center - LeverTRM - Hire, Hire: workflows were not triggering, then were confirmed to be processing with delays. The incident started at 2026-01-21 22:08 UTC and was resolved at 2026-01-22 16:04 UTC, lasting 17 h 56 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-21 22:08 UTC: We became aware of an issue where automation workflows are not triggering starting around 1/21/2026 at 9:40am PT. We are currently investigating and will provide an update as soon as possible.
- **investigating** 2026-01-22 01:55 UTC: We are continuing to investigate this issue. We have found that automation workflows are still processing with a delay. New information will be shared as soon as possible.
- **investigating** 2026-01-22 01:57 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-01-22 13:14 UTC: This issue has been resolved and our teams are monitoring to ensure continued stability
- **resolved** 2026-01-22 16:04 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-01-21 22:08 UTC: [Major incident: Automation Workflows Not Triggering](https://rewindex.com/change/ic10c75ee861601.md)


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Canonical: https://rewindex.com/company/lever/incidents/h5ypwy1cllrl · Markdown: https://rewindex.com/company/lever/incidents/h5ypwy1cllrl.md · JSON: https://rewindex.com/api/v1/companies/lever/incidents/h5ypwy1cllrl · Generated 2026-10-18T12:35:20.656Z