# Lever: Clients on our EU instance using the "Lever Mail" or "No-Reply" email options are not receiving email responses

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-12-02 22:38 UTC · Resolved: 2020-12-04 17:12 UTC · Duration: 43 h
- Updates: 1
- [Vendor status page: https://status.lever.co/incidents/fhhqynr9lrsh](https://status.lever.co/incidents/fhhqynr9lrsh)
- [Company: Lever](https://rewindex.com/company/lever.md)

## Timeline of updates

- **resolved** 2020-12-04 17:12 UTC: The issue that was affecting email and responses from "Lever Mail" and "No-Reply" for customers on our EU instance has been resolved. Responses to any newly sent emails will be received at this time. Please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/lever/incidents/fhhqynr9lrsh · Markdown: https://rewindex.com/company/lever/incidents/fhhqynr9lrsh.md · JSON: https://rewindex.com/api/v1/companies/lever/incidents/fhhqynr9lrsh · Generated 2026-10-18T12:40:56.047Z