# Lever: Intermittent “Site Not Found” Errors Accessing hire.lever.co

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-17 17:15 UTC · Resolved: 2026-04-17 21:11 UTC · Duration: 3.9 h
- Updates: 5 · Affected components: Global Data Center - LeverTRM - Hire, Hire, EU Data Center - LeverTRM - Integration API & Webhooks
- [Vendor status page: https://stspg.io/hvr30tw7ct4v](https://stspg.io/hvr30tw7ct4v)
- [Company: Lever](https://rewindex.com/company/lever.md)

## Summary

Lever reported a major partial outage: some users received “Site Not Found” errors accessing hire.lever.co and related pages, preventing access. It started at 2026-04-17 17:15 UTC and resolved at 2026-04-17 21:11 UTC, lasting 3 h 55 min. Lever linked the issue to upstream network provider Cloudflare, which implemented a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-17 17:15 UTC: We are currently investigating this issue.
- **identified** 2026-04-17 17:33 UTC: Impact: Partial outage – subset of users unable to access Lever We are investigating reports that some users receive a “Site Not Found” error when accessing hire.lever.co and related pages.  This issue appears limited to a subset of customers and is related to an ongoing incident with our upstream network provider (Cloudflare):  https://www.cloudflarestatus.com/ Our systems are operating normally, but connectivity for some users is being impacted by this third‑party provider. We are monitoring their incident and will provide updates as more information becomes available.  There is currently no known workaround.
- **identified** 2026-04-17 17:36 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-04-17 18:59 UTC: Cloudflare has implemented a fix for this issue and are currently monitoring. Impact: Partial outage – a subset of users were unable to access Lever Some users may have received a “Site Not Found” error when accessing hire.lever.co and related pages.  For updated info and an RCA, refer to Cloudflare's status page: https://www.cloudflarestatus.com/
- **resolved** 2026-04-17 21:11 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-04-17 17:15 UTC: [Major incident: Intermittent “Site Not Found” Errors Accessing hire.lever.co](https://rewindex.com/change/i256b85428970a7.md)


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Canonical: https://rewindex.com/company/lever/incidents/5y89qc663ss5 · Markdown: https://rewindex.com/company/lever/incidents/5y89qc663ss5.md · JSON: https://rewindex.com/api/v1/companies/lever/incidents/5y89qc663ss5 · Generated 2026-10-18T09:40:55.059Z
