# Lever: Lever Sandbox Down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-08-14 18:00 UTC · Resolved: 2025-08-14 19:37 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Sandbox
- [Vendor status page: https://stspg.io/68dpznjft614](https://stspg.io/68dpznjft614)
- [Company: Lever](https://rewindex.com/company/lever.md)

## Summary

Lever's Sandbox environments were inaccessible in a critical outage starting 2025-08-14 18:00 UTC and resolved at 2025-08-14 19:37 UTC, with a computed duration of 1 h 36 min. A fix was implemented by 19:19 UTC, restoring customer login; Lever reported no further impact at resolution. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-08-14 18:00 UTC: We’ve identified the issue causing Lever's Sandbox environments to be inaccessible, and we’re working to implement a fix.   Additional updates will be provided as soon as a resolution is in place.
- **monitoring** 2025-08-14 19:19 UTC: A fix has been implemented for the issue causing Lever's Sandbox environment to be down. Customers should now be able to log in to sandbox environments. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
- **resolved** 2025-08-14 19:37 UTC: The issue causing Lever's Sandbox environment to go down has been resolved. The incident occurred from 10:45 AM to 12:36 PM PT on 8/14/2025. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

## Rewindex changes for this incident

- 2025-08-14 18:00 UTC: [Critical incident: Lever Sandbox Down](https://rewindex.com/change/i43a705b29974f4.md)


---
Canonical: https://rewindex.com/company/lever/incidents/5q7v64j9d78k · Markdown: https://rewindex.com/company/lever/incidents/5q7v64j9d78k.md · JSON: https://rewindex.com/api/v1/companies/lever/incidents/5q7v64j9d78k · Generated 2026-10-18T09:41:04.730Z