# LaunchDarkly: Increased error rate in event ingestion

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-25 13:50 UTC · Resolved: 2020-12-08 18:32 UTC · Duration: 13 d
- Updates: 1
- [Vendor status page: https://status.launchdarkly.com/incidents/zbzb2m7czyfz](https://status.launchdarkly.com/incidents/zbzb2m7czyfz)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Part of an outage event

- [AWS outage, Nov 25, 2020: 28 vendors, 29 incidents](https://rewindex.com/events/2020-11-25-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −1 h 26 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed AWS<br/>Pipedream"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed AWS<br/>HubSpot, Xero, Lattice, Heap"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed AWS<br/>Confluent, Pipedream"]:::blames
  root --> later
  me["LaunchDarkly (this incident)<br/>posted −1 h 26 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-12-08 18:32 UTC: All available data has been recovered, and all systems fully operational. Data is permanently incomplete for experimentation and usage metrics for the period between 11/25 5:15AM PT and 11/25 9:23AM PT.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/launchdarkly/incidents/zbzb2m7czyfz · Markdown: https://rewindex.com/company/launchdarkly/incidents/zbzb2m7czyfz.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/zbzb2m7czyfz · Generated 2026-10-19T23:14:17.273Z