# LaunchDarkly: Self-serve legacy customers are unable to check out or modify plan

> LaunchDarkly status incident “Self-serve legacy customers are unable to check out or modify plan” on 2025-09-30: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/launchdarkly/incidents/wb1608r63lbz
Last updated: 2025-09-30T19:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-30 17:00 UTC · Resolved: 2025-09-30 19:53 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.launchdarkly.com/incidents/wb1608r63lbz](https://status.launchdarkly.com/incidents/wb1608r63lbz)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Timeline of updates

- **resolved** 2025-09-30 19:53 UTC: The issue with legacy self-serve check out has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by LaunchDarkly, started 2025-09-30 17:00 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/launchdarkly/incidents/wb1608r63lbz
- Citation: LaunchDarkly, “Self-serve legacy customers are unable to check out or modify plan” (2025-09-30 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/launchdarkly/incidents/wb1608r63lbz (CC BY 4.0).
- Markdown link: `[LaunchDarkly: Self-serve legacy customers are unable to check out or modify plan (2025-09-30)](https://rewindex.com/company/launchdarkly/incidents/wb1608r63lbz)`


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Canonical: https://rewindex.com/company/launchdarkly/incidents/wb1608r63lbz · Markdown: https://rewindex.com/company/launchdarkly/incidents/wb1608r63lbz.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/wb1608r63lbz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:56.052Z