# LaunchDarkly: LaunchDarkly JIRA and VSTS integrations were unavailable.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-16 16:41 UTC · Resolved: 2020-03-16 16:41 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.launchdarkly.com/incidents/rylndjlwxm68](https://status.launchdarkly.com/incidents/rylndjlwxm68)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Part of an outage event

- [Heroku outage, Mar 16, 2020: 8 vendors, 9 incidents](https://rewindex.com/events/2020-03-16-heroku)
- This incident started in the same window without naming Heroku (timing only, not evidence of a link). (timing only, posted +17 min vs the first vendor naming Heroku)

```mermaid
flowchart LR
  root["Heroku<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 4 blamed Heroku<br/>RevenueCat, Substack, Bitrise, crates.io"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Heroku<br/>RevenueCat"]:::blames
  root --> h4
  me["LaunchDarkly (this incident)<br/>posted +17 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-03-16 16:41 UTC: LaunchDarkly JIRA and VSTS integrations were unavailable. Due to an issue at an upstream provider, the JIRA integration and the VSTS integration were unavailable between 9:13am PDT and 9:25am PDT. You may need to manually associate JIRA issues or VSTS issues that were modified during this window. https://status.heroku.com/incidents/1973

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/launchdarkly/incidents/rylndjlwxm68 · Markdown: https://rewindex.com/company/launchdarkly/incidents/rylndjlwxm68.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/rylndjlwxm68 · Generated 2026-10-20T00:02:32.961Z