# LaunchDarkly: Docs site is down

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-04-20 22:04 UTC · Resolved: 2026-04-20 22:27 UTC · Duration: 23 min
- Updates: 4 · Affected components: Docs (launchdarkly.com/docs), Websites (non-core functionality) - Docs (launchdarkly.com/docs)
- [Vendor status page: https://stspg.io/cn07mxc6qxyn](https://stspg.io/cn07mxc6qxyn)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Summary

LaunchDarkly’s docs site (launchdarkly.com/docs) was down in a critical-impact incident starting 2026-04-20 22:04 UTC and resolved at 2026-04-20 22:27 UTC, with a reported duration of 22 min. Customers could not access the docs; LaunchDarkly linked the issue to its doc provider’s outage and reported implementing a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-20 22:04 UTC: We are currently investigating this issue.
- **investigating** 2026-04-20 22:13 UTC: We have linked this issue with an outage on our doc provider's side.
- **identified** 2026-04-20 22:13 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-04-20 22:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-04-20 22:04 UTC: [Critical incident: Docs site is down](https://rewindex.com/change/ie5eef1cd8fcf27.md)


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Canonical: https://rewindex.com/company/launchdarkly/incidents/p33q94lrcrsl · Markdown: https://rewindex.com/company/launchdarkly/incidents/p33q94lrcrsl.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/p33q94lrcrsl · Generated 2026-10-18T11:28:08.975Z