# LaunchDarkly: Investigating - elevated errors accessing contexts in the web UI for starter plan accounts

> LaunchDarkly status incident “Investigating - elevated errors accessing contexts in the web UI for starter plan accounts” on 2024-08-21: impact minor (vendor’s label), 3.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/launchdarkly/incidents/j9xwkk0r2v9q
Last updated: 2024-08-21T15:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-21 12:00 UTC · Resolved: 2024-08-21 15:11 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.launchdarkly.com/incidents/j9xwkk0r2v9q](https://status.launchdarkly.com/incidents/j9xwkk0r2v9q)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Timeline of updates

- **resolved** 2024-08-21 15:11 UTC: The issue with viewing contexts pages for starter plan customers has been resolved. Impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by LaunchDarkly, started 2024-08-21 12:00 UTC, resolved after 3.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/launchdarkly/incidents/j9xwkk0r2v9q
- Citation: LaunchDarkly, “Investigating - elevated errors accessing contexts in the web UI for starter plan accounts” (2024-08-21 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/launchdarkly/incidents/j9xwkk0r2v9q (CC BY 4.0).
- Markdown link: `[LaunchDarkly: Investigating - elevated errors accessing contexts in the web UI for starter plan accounts (2024-08-21)](https://rewindex.com/company/launchdarkly/incidents/j9xwkk0r2v9q)`


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Canonical: https://rewindex.com/company/launchdarkly/incidents/j9xwkk0r2v9q · Markdown: https://rewindex.com/company/launchdarkly/incidents/j9xwkk0r2v9q.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/j9xwkk0r2v9q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:38:10.948Z