# LaunchDarkly: Verification emails not being sent

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-06 14:33 UTC · Resolved: 2026-07-06 15:52 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Automations (non-core functionality) - Emails and notifications, Emails and notifications
- [Vendor status page: https://stspg.io/68ggsmfb0zjn](https://stspg.io/68ggsmfb0zjn)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Timeline of updates

- **investigating** 2026-07-06 14:33 UTC: Some customers are not receiving account verification emails. Our team is actively working to mitigate this issue.
- **monitoring** 2026-07-06 14:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-06 15:52 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/launchdarkly/incidents/g4x0nkd7mv3y · Markdown: https://rewindex.com/company/launchdarkly/incidents/g4x0nkd7mv3y.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/g4x0nkd7mv3y · Generated 2026-10-18T11:27:59.096Z