# LaunchDarkly: Custom roles are preventing flag updates for some customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-05-21 02:53 UTC · Resolved: 2021-05-21 04:41 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.launchdarkly.com/incidents/9xcmj3088ns7](https://status.launchdarkly.com/incidents/9xcmj3088ns7)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Timeline of updates

- **resolved** 2021-05-21 04:41 UTC: This incident has been resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/launchdarkly/incidents/9xcmj3088ns7 · Markdown: https://rewindex.com/company/launchdarkly/incidents/9xcmj3088ns7.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/9xcmj3088ns7 · Generated 2026-10-18T10:38:02.637Z