# LaunchDarkly: User search is failing intermittently

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-08-24 16:34 UTC · Resolved: 2017-08-25 17:54 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.launchdarkly.com/incidents/0yyz8wtbg77h](https://status.launchdarkly.com/incidents/0yyz8wtbg77h)
- [Company: LaunchDarkly](https://rewindex.com/company/launchdarkly.md)

## Timeline of updates

- **resolved** 2017-08-25 17:54 UTC: The user search cluster has fully recovered to a stable healthy state. We re-enabled persisting user updates more than 8 hours ago, and the search requests remain performant. If you suspect any issues with your account's user data in LaunchDarkly, please contact LaunchDarkly Support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/launchdarkly/incidents/0yyz8wtbg77h · Markdown: https://rewindex.com/company/launchdarkly/incidents/0yyz8wtbg77h.md · JSON: https://rewindex.com/api/v1/companies/launchdarkly/incidents/0yyz8wtbg77h · Generated 2026-10-18T11:27:25.018Z