# Lattice: AI Agent intermittently not responding to requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-26 20:35 UTC · Resolved: 2026-03-26 22:18 UTC · Duration: 1.7 h
- Updates: 3 · Affected components: Lattice Application
- [Vendor status page: https://stspg.io/0pt0pq8qz03h](https://stspg.io/0pt0pq8qz03h)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Timeline of updates

- **investigating** 2026-03-26 20:35 UTC: We are experiencing an intermittent issue where the OpenAI model is not responding to requests, which is impacting the Lattice Agent. As a result, users may notice that the Agent occasionally does not respond to requests. We are currently investigating this issue.
- **identified** 2026-03-26 20:48 UTC: A solution has been identified and a fix is being implemented.
- **resolved** 2026-03-26 22:18 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lattice/incidents/zq4bwxvwlpyn · Markdown: https://rewindex.com/company/lattice/incidents/zq4bwxvwlpyn.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/zq4bwxvwlpyn · Generated 2026-10-18T09:58:28.602Z