# Lattice: Some users are not able to access Lattice and is loading indefinitely.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-29 21:30 UTC · Resolved: 2023-09-29 23:20 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.lattice.com/incidents/yx17f50q24jw](https://status.lattice.com/incidents/yx17f50q24jw)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Timeline of updates

- **resolved** 2023-09-29 23:20 UTC: This incident has been resolved. Users who were previously experiencing this issue may need to refresh their page or clear their cache in their browsers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/lattice/incidents/yx17f50q24jw · Markdown: https://rewindex.com/company/lattice/incidents/yx17f50q24jw.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/yx17f50q24jw · Generated 2026-10-18T13:50:37.079Z