# Lattice: Issue with Chat and Email

> Lattice status incident “Issue with Chat and Email” on 2023-03-15: impact none (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/lattice/incidents/vg53wwm83hxv
Last updated: 2023-03-16T00:36:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-03-15 23:07 UTC · Resolved: 2023-03-16 00:36 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.lattice.com/incidents/vg53wwm83hxv](https://status.lattice.com/incidents/vg53wwm83hxv)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Timeline of updates

- **resolved** 2023-03-16 00:36 UTC: This issue has been resolved. We are once again receiving customer outreach and believe all outreach sent during the Zendesk outage has come through.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Lattice, started 2023-03-15 23:07 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/lattice/incidents/vg53wwm83hxv
- Citation: Lattice, “Issue with Chat and Email” (2023-03-15 23:07 UTC). Archived by Rewindex: https://rewindex.com/company/lattice/incidents/vg53wwm83hxv (CC BY 4.0).
- Markdown link: `[Lattice: Issue with Chat and Email (2023-03-15)](https://rewindex.com/company/lattice/incidents/vg53wwm83hxv)`


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Canonical: https://rewindex.com/company/lattice/incidents/vg53wwm83hxv · Markdown: https://rewindex.com/company/lattice/incidents/vg53wwm83hxv.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/vg53wwm83hxv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:12.683Z