# Lattice: Errors selecting Employees in Compensation Cycle Setup

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-16 18:13 UTC · Resolved: 2025-07-16 20:00 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Lattice Application
- [Vendor status page: https://stspg.io/gs5x620z8fhz](https://stspg.io/gs5x620z8fhz)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Timeline of updates

- **investigating** 2025-07-16 18:13 UTC: Compensation product: admins are receiving an error when selecting all employees in Step 3 (Employees) of Compensation Cycle setup. Lattice team is investigating.
- **identified** 2025-07-16 18:27 UTC: Our team has confirmed that this error occurs only when taking bulk actions on Step 3 (Employees) of Compensation Cycle Setup.  We encourage users to utilize the "Upload Eligibility" option as an alternate method of setting employee participant status for the time being as we continue to work on a full resolution.
- **identified** 2025-07-16 19:32 UTC: Our team is continuing to work on a resolution.
- **resolved** 2025-07-16 20:00 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/lattice/incidents/mplp744s8zj8 · Markdown: https://rewindex.com/company/lattice/incidents/mplp744s8zj8.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/mplp744s8zj8 · Generated 2026-10-18T11:40:59.502Z