# Lattice: Issue with upstream provider

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-12-05 09:16 UTC · Resolved: 2025-12-05 09:30 UTC · Duration: 14 min
- Updates: 2 · Affected components: Lattice Application
- [Vendor status page: https://stspg.io/1dh66j0j04np](https://stspg.io/1dh66j0j04np)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Summary

Lattice reported a critical outage of the Lattice Application caused by an upstream Cloudflare issue, starting at 2025-12-05 09:16 UTC and resolved at 2025-12-05 09:30 UTC (13 min). Cloudflare reported implementing a fix, and Lattice confirmed the application was loading successfully. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-05 09:16 UTC: An issue with an upstream provider, Cloudflare, is causing an outage of the Lattice platform. Our Engineering Team are aware of this issue, and are actively investigating the effects of this downtime on our services.
- **resolved** 2025-12-05 09:30 UTC: Cloudflare is reporting that a fix has been implemented and the issue has been resolved, and we're seeing the Lattice application load successfully. Our Engineering Team will continue to monitor the effects of this downtime on our services.

## Rewindex changes for this incident

- 2025-12-05 09:16 UTC: [Critical incident: Issue with upstream provider](https://rewindex.com/change/i2d81db4e0d6ab1.md)


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Canonical: https://rewindex.com/company/lattice/incidents/f1jnt81fz7dt · Markdown: https://rewindex.com/company/lattice/incidents/f1jnt81fz7dt.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/f1jnt81fz7dt · Generated 2026-10-18T09:43:31.949Z