# Lattice: AWS service issue

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-25 17:01 UTC · Resolved: 2020-11-26 08:11 UTC · Duration: 15 h
- Updates: 1
- [Vendor status page: https://status.lattice.com/incidents/dld28pwb4mmw](https://status.lattice.com/incidents/dld28pwb4mmw)
- [Company: Lattice](https://rewindex.com/company/lattice.md)

## Part of an outage event

- [AWS outage, Nov 25, 2020: 28 vendors, 29 incidents](https://rewindex.com/events/2020-11-25-aws)
- This incident blames AWS as the cause. (hop 1, posted +1 h 45 min vs the first vendor naming AWS)
- Evidence: “…AWS service issue This incident has been resolved.…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed AWS<br/>Pipedream"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed AWS<br/>HubSpot, Xero, Lattice, Heap"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 2 blamed AWS<br/>Confluent, Pipedream"]:::blames
  root --> later
  me["Lattice (this incident)<br/>posted +1 h 45 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-11-26 08:11 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/lattice/incidents/dld28pwb4mmw · Markdown: https://rewindex.com/company/lattice/incidents/dld28pwb4mmw.md · JSON: https://rewindex.com/api/v1/companies/lattice/incidents/dld28pwb4mmw · Generated 2026-10-20T02:21:28.348Z