# Lattice change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Lattice](https://rewindex.com/company/lattice.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 8 | 8 | 2026-08-21 16:30 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-08-21 16:30 UTC | Major incident | [Major incident: Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error](https://rewindex.com/change/i30a71d89c8567b.md) | outage | Lattice reported a major incident affecting the admin Compensation Cycle Recommendations table, which showed a "Something Went Wrong" error, starting 2026-08-21 16:30 UTC. It was resolved at 2026-08-21 18:24 UTC, lasting 1 h 53 min. A fix was deployed; admins were instructed to refresh the page to see data successfully. |
| 2026-08-10 13:39 UTC | Major incident | [Major incident: Automated Review Cycle Schedule Delays](https://rewindex.com/change/ia8abdc73a6fd42.md) | degradation | Lattice reported a major disruption starting 2026-08-10 13:39 UTC: automated review cycles had not advanced and reminders had not sent since Thursday, August 6th. The incident lasted 4 h 18 min, resolving at 2026-08-10 17:58 UTC after all delayed state updates and notifications were sent; automated schedules were operating on time. |
| 2026-04-08 16:48 UTC | Major incident | [Major incident: Something Went Wrong errors on Goals pages](https://rewindex.com/change/ib7fb43a4ba35db.md) | outage | Lattice reported a major outage affecting the Lattice Application: users could see “Something Went Wrong” errors when accessing Goals. The incident started at 2026-04-08 16:48 UTC and was resolved at 2026-04-08 18:26 UTC, lasting 1 h 37 min. Lattice identified the issue and implemented a fix, but provided no cause or fix details. |
| 2026-02-02 21:34 UTC | Major incident | [Major incident: Issue with upstream provider](https://rewindex.com/change/idc035e801382da.md) | outage | Lattice reported a major incident affecting email-link redirects and delaying all product notifications via email, MS Teams, or Slack because of an upstream Courier issue. It ran from 2026-02-02 21:34 UTC to 2026-02-02 22:29 UTC (54 min). Courier implemented a fix; redirects recovered and all delayed notifications were delivered, some up to one day late. |
| 2025-12-05 09:16 UTC | Major incident | [Critical incident: Issue with upstream provider](https://rewindex.com/change/i2d81db4e0d6ab1.md) | outage | Lattice reported a critical outage of the Lattice Application caused by an upstream Cloudflare issue, starting at 2025-12-05 09:16 UTC and resolved at 2025-12-05 09:30 UTC (13 min). Cloudflare reported implementing a fix, and Lattice confirmed the application was loading successfully. |
| 2025-07-28 15:42 UTC | Major incident | [Major incident: Login and page loading issues](https://rewindex.com/change/i04775db29dc711.md) | outage | Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min. |
| 2025-05-28 08:05 UTC | Major incident | [Major incident: Lattice Incident: Issues reported with logging into Lattice](https://rewindex.com/change/i7dcd8ebc0775ae.md) | outage | Lattice reported a major incident affecting logins to the Lattice Application, starting 2025-05-28 08:05 UTC and resolved at 2025-05-28 11:58 UTC; the computed duration was 3 h 52 min. A fix was implemented at 05-28 11:53 UTC, but no cause was stated. |
| 2025-02-14 17:33 UTC | Major incident | [Major incident: Lattice pages are not loading](https://rewindex.com/change/i5a1ff8ac760654.md) | outage | Lattice reported a major incident in which the application home page temporarily failed to load. It started at 2025-02-14 17:33 UTC and was resolved at 2025-02-14 17:41 UTC, lasting 8 min; Lattice stated that a fix was implemented. |


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Canonical: https://rewindex.com/company/lattice/changes · Markdown: https://rewindex.com/company/lattice/changes.md · JSON: https://rewindex.com/api/v1/companies/lattice/changes · Generated 2026-10-18T01:29:38.885Z