# Koyeb: Login failure

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2026-07-16 08:59 UTC · Resolved: 2026-07-16 10:32 UTC · Duration: 1.6 h
- Updates: 2 · Affected components: Control Panel
- [Vendor status page: https://status.koyeb.com/incident/cmrna322o08ud1bp05tak4t93](https://status.koyeb.com/incident/cmrna322o08ud1bp05tak4t93)
- [Company: Koyeb](https://rewindex.com/company/koyeb.md)

## Part of an outage event

- [AWS outage, Jul 16, 2026: 27 vendors, 29 incidents](https://rewindex.com/events/2026-07-16-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +16 min vs AWS’s own post)

```mermaid
flowchart LR
  root["AWS<br/>posted 08:44 UTC"]:::root
  before["Posted before AWS did<br/>2 vendors, 1 blamed AWS<br/>FusionAuth, Upstash"]:::blames
  root --> before
  h1["Within an hour<br/>2 vendors, 2 blamed AWS<br/>Coda, Grammarly"]:::blames
  root --> h1
  p0["Anthropic<br/>posted −5 min, did not name AWS"]:::timing
  root -.-> p0
  k0["GitHub, GitHub Copilot<br/>+12 h 21 min"]:::hop2
  p0 -->|"blamed Anthropic"| k0
  me["Koyeb (this incident)<br/>posted +16 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **identified** 2026-07-16 08:59 UTC: The upstream provider we use for authentication is going through a major incident. Login attempts to the control panel are failing. Direct API usage through tokens is working as expected and the running workloads are not affected..
- **resolved** 2026-07-16 10:32 UTC: This incident has been resolved..


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Canonical: https://rewindex.com/company/koyeb/incidents/cmrna322o08ud1bp05tak4t93 · Markdown: https://rewindex.com/company/koyeb/incidents/cmrna322o08ud1bp05tak4t93.md · JSON: https://rewindex.com/api/v1/companies/koyeb/incidents/cmrna322o08ud1bp05tak4t93 · Generated 2026-10-20T00:07:35.245Z