# Klaviyo: Partial API Outage & Delays in Event Processing

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-13 19:10 UTC · Resolved: 2025-02-13 20:56 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.klaviyo.com/incidents/m4xlbwjf4bfn](https://status.klaviyo.com/incidents/m4xlbwjf4bfn)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Timeline of updates

- **resolved** 2025-02-13 20:56 UTC: This incident has been resolved, and all event processing is back to normal. All event and subscription API requests have been processed successfully. Failed API requests related to creating and updating profiles between 1:37 PM and 2:18 PM (US Eastern Time) were lost and are unable to be replayed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/klaviyo/incidents/m4xlbwjf4bfn · Markdown: https://rewindex.com/company/klaviyo/incidents/m4xlbwjf4bfn.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/m4xlbwjf4bfn · Generated 2026-10-18T10:40:55.071Z