# Klaviyo: Delays in Real Time Segmentation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-18 20:36 UTC · Resolved: 2023-09-18 21:17 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.klaviyo.com/incidents/ggs2jf3ptpv3](https://status.klaviyo.com/incidents/ggs2jf3ptpv3)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Part of an outage event

- [AWS outage, Sep 18, 2023: 29 vendors, 29 incidents](https://rewindex.com/events/2023-09-18-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +2 h 29 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 1 blamed AWS<br/>Dagster, Snowflake, Vanta"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>7 vendors, 5 blamed AWS<br/>Amplitude, Temporal Cloud, Coralogix, Confluent +3"]:::blames
  root --> h4
  me["Klaviyo (this incident)<br/>posted +2 h 29 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2023-09-18 21:17 UTC: Segmentation is now processing in real-time. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/klaviyo/incidents/ggs2jf3ptpv3 · Markdown: https://rewindex.com/company/klaviyo/incidents/ggs2jf3ptpv3.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/ggs2jf3ptpv3 · Generated 2026-10-19T23:17:01.254Z