# Klaviyo: Support communications disruption

> Klaviyo status incident “Support communications disruption” on 2016-10-21: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657
Last updated: 2016-10-21T19:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-21 17:51 UTC · Resolved: 2016-10-21 19:04 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.klaviyo.com/incidents/6z3gxf33p657](https://status.klaviyo.com/incidents/6z3gxf33p657)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Timeline of updates

- **resolved** 2016-10-21 19:04 UTC: We have successfully implemented a workaround for the Desk e-mail issue. Customers should be able to contact Klaviyo Support through normal methods now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Klaviyo, started 2016-10-21 17:51 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657
- Citation: Klaviyo, “Support communications disruption” (2016-10-21 17:51 UTC). Archived by Rewindex: https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657 (CC BY 4.0).
- Markdown link: `[Klaviyo: Support communications disruption (2016-10-21)](https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657)`


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Canonical: https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657 · Markdown: https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/6z3gxf33p657 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:28.791Z