# Klaviyo: A subset of emails links redirecting to 404

> Klaviyo status incident “A subset of emails links redirecting to 404” on 2020-08-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx
Last updated: 2020-08-17T18:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-17 18:00 UTC · Resolved: 2020-08-17 18:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.klaviyo.com/incidents/5nkgrxjw2kwx](https://status.klaviyo.com/incidents/5nkgrxjw2kwx)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Timeline of updates

- **resolved** 2020-08-17 18:00 UTC: On August 17th, between 2:06 PM ET (Eastern Time) to 10:30 PM ET (Eastern Time), a click-tracking domain expired which resulted in a subset of recipients being redirected to an error page when clicking on email links. Email sending was not impacted, but email open and click events were not tracked for those recipients. These recipients were unable to unsubscribe during this window. Klaviyo has resolved this issue, but certain recipients may experience this issue until all DNS providers have updated their records.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Klaviyo, started 2020-08-17 18:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx
- Citation: Klaviyo, “A subset of emails links redirecting to 404” (2020-08-17 18:00 UTC). Archived by Rewindex: https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx (CC BY 4.0).
- Markdown link: `[Klaviyo: A subset of emails links redirecting to 404 (2020-08-17)](https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx)`


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Canonical: https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx · Markdown: https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/5nkgrxjw2kwx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:23:14.357Z