# Klaviyo: Temporary disruption to open and click data

> Klaviyo status incident “Temporary disruption to open and click data” on 2024-06-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/klaviyo/incidents/4f62q0ht1dwd
Last updated: 2024-06-18T20:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-06-18 20:37 UTC · Resolved: 2024-06-18 20:37 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.klaviyo.com/incidents/4f62q0ht1dwd](https://status.klaviyo.com/incidents/4f62q0ht1dwd)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Timeline of updates

- **resolved** 2024-06-18 20:37 UTC: On Tuesday, June 18, 2024, from 3:05 PM to 3:38 PM (US Eastern Time), email click and open events were not recorded and have been lost for a subset of users. During this time, links in emails sent may have led to an error screen. However, email sending and the ability to open emails were not affected and continued as expected. Since 3:38 PM (US Eastern Time), all links have been operating as expected, and both click and open email events continue to be recorded. Accounts using a static Branded Sending domain were not impacted. However, those using a Dynamic Branded Sending domain or no Branded Sending domain may have been affected. Your sending domain can be checked in your account settings: https://www.klaviyo.com/settings/email/domains

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Klaviyo, started 2024-06-18 20:37 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/klaviyo/incidents/4f62q0ht1dwd
- Citation: Klaviyo, “Temporary disruption to open and click data” (2024-06-18 20:37 UTC). Archived by Rewindex: https://rewindex.com/company/klaviyo/incidents/4f62q0ht1dwd (CC BY 4.0).
- Markdown link: `[Klaviyo: Temporary disruption to open and click data (2024-06-18)](https://rewindex.com/company/klaviyo/incidents/4f62q0ht1dwd)`


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Canonical: https://rewindex.com/company/klaviyo/incidents/4f62q0ht1dwd · Markdown: https://rewindex.com/company/klaviyo/incidents/4f62q0ht1dwd.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/4f62q0ht1dwd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:11:04.479Z