# Klaviyo: Help Center support form not submitting

> Klaviyo status incident “Help Center support form not submitting” on 2023-10-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/klaviyo/incidents/0m9qbmz6ssg7
Last updated: 2023-10-10T16:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-10 16:00 UTC · Resolved: 2023-10-10 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.klaviyo.com/incidents/0m9qbmz6ssg7](https://status.klaviyo.com/incidents/0m9qbmz6ssg7)
- [Company: Klaviyo](https://rewindex.com/company/klaviyo.md)

## Timeline of updates

- **resolved** 2023-10-10 16:00 UTC: Beginning around 12:11 PM US Eastern time, we became aware of an issue with the Account access request form within the Klaviyo Help Center. Attempts to submit the form experienced a 504 gateway error. This issue is isolated to the Help Center, and is not impacting Community or any portions of the Klaviyo App. Articles are still available and can be accessed via browsing the Help Center or a search engine outside Klaviyo. Our engineering team has investigated this issue, and it has been resolved as of 9:45 AM US Eastern time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Klaviyo, started 2023-10-10 16:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/klaviyo/incidents/0m9qbmz6ssg7
- Citation: Klaviyo, “Help Center support form not submitting” (2023-10-10 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/klaviyo/incidents/0m9qbmz6ssg7 (CC BY 4.0).
- Markdown link: `[Klaviyo: Help Center support form not submitting (2023-10-10)](https://rewindex.com/company/klaviyo/incidents/0m9qbmz6ssg7)`


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Canonical: https://rewindex.com/company/klaviyo/incidents/0m9qbmz6ssg7 · Markdown: https://rewindex.com/company/klaviyo/incidents/0m9qbmz6ssg7.md · JSON: https://rewindex.com/api/v1/companies/klaviyo/incidents/0m9qbmz6ssg7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:35:24.871Z