# Kinde: Some customers experience high latency in EU region

- Impact (vendor’s label): unknown
- Status: resolved
- Started: 2025-10-16 09:39 UTC · Resolved: 2025-10-16 10:28 UTC · Duration: 49 min
- Updates: 3 · Affected components: Authentication, Custom domains, Email delivery,  EU region →, Management API, New user registration, SMS delivery, User export and import
- [Vendor status page: https://status.kinde.com/incident/cmgt8u8rs00i1733t55782g5l](https://status.kinde.com/incident/cmgt8u8rs00i1733t55782g5l)
- [Company: Kinde](https://rewindex.com/company/kinde.md)

## Timeline of updates

- **investigating** 2025-10-16 09:39 UTC: We are currently investigating this incident..
- **monitoring** 2025-10-16 10:13 UTC: We implemented a fix and are currently monitoring the result..
- **resolved** 2025-10-16 10:28 UTC: This incident has been resolved..


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Canonical: https://rewindex.com/company/kinde/incidents/cmgt8u8rs00i1733t55782g5l · Markdown: https://rewindex.com/company/kinde/incidents/cmgt8u8rs00i1733t55782g5l.md · JSON: https://rewindex.com/api/v1/companies/kinde/incidents/cmgt8u8rs00i1733t55782g5l · Generated 2026-10-20T00:19:09.685Z