# Keeper: Vault Login issue (Cloud API)

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-10 16:02 UTC · Resolved: 2021-05-10 16:17 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://statuspage.keeper.io/incidents/x2s2g47j56t5](https://statuspage.keeper.io/incidents/x2s2g47j56t5)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Timeline of updates

- **resolved** 2021-05-10 16:17 UTC: This issue has been resolved. Please refresh your web browser to login to Keeper.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/keeper/incidents/x2s2g47j56t5 · Markdown: https://rewindex.com/company/keeper/incidents/x2s2g47j56t5.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/x2s2g47j56t5 · Generated 2026-10-18T11:34:41.720Z