# Keeper: GovCloud Vault Login

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-10-24 16:28 UTC · Resolved: 2023-10-24 16:33 UTC · Duration: 5 min
- Updates: 2 · Affected components: Keeper Admin Console (GovCloud), Keeper Infrastructure (GovCloud) - Keeper Admin Console (GovCloud), Keeper Infrastructure (GovCloud) - Keeper Web Vault (GovCloud), Keeper Web Vault (GovCloud)
- [Vendor status page: https://stspg.io/pb5rvlhz7sqj](https://stspg.io/pb5rvlhz7sqj)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Summary

Keeper reported a critical GovCloud vault login incident affecting Keeper Admin Console (GovCloud) and Keeper Web Vault (GovCloud). It started at 2023-10-24 16:28 UTC and was resolved at 2023-10-24 16:33 UTC, lasting 5 min; no cause or specific fix was provided. _(machine-written, sol)_
## Timeline of updates

- **identified** 2023-10-24 16:28 UTC: We are aware of vault login issues in the GovCloud region. The issue has been identified and it will be resolved momentarily.
- **resolved** 2023-10-24 16:33 UTC: GovCloud Vault Login issues have been resolved. We will update this status event with additional details shortly.

## Rewindex changes for this incident

- 2023-10-24 16:28 UTC: [Critical incident: GovCloud Vault Login](https://rewindex.com/change/i8cbee8c9063e87.md)


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Canonical: https://rewindex.com/company/keeper/incidents/v3wybcwxbs2x · Markdown: https://rewindex.com/company/keeper/incidents/v3wybcwxbs2x.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/v3wybcwxbs2x · Generated 2026-10-18T11:29:12.918Z