# Keeper: Clear cache if experiencing any login issues

> Keeper status incident “Clear cache if experiencing any login issues” on 2021-01-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/keeper/incidents/jp1kxj93x079
Last updated: 2021-01-05T17:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-05 17:24 UTC · Resolved: 2021-01-05 17:24 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://statuspage.keeper.io/incidents/jp1kxj93x079](https://statuspage.keeper.io/incidents/jp1kxj93x079)
- [Company: Keeper](https://rewindex.com/company/keeper.md)

## Timeline of updates

- **resolved** 2021-01-05 17:24 UTC: If you are experiencing any issues logging into the Vault, simply clear the cache in your browser. For example, to clear the Keeper cache for Chrome: - Open the Web Vault - Click on "View" \> "Developer" \> "Developer Tools" - Click on the "Application" tab \> "Clear Storage" \> then click on “clear site data” Let us know if you need any assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Keeper, started 2021-01-05 17:24 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/keeper/incidents/jp1kxj93x079
- Citation: Keeper, “Clear cache if experiencing any login issues” (2021-01-05 17:24 UTC). Archived by Rewindex: https://rewindex.com/company/keeper/incidents/jp1kxj93x079 (CC BY 4.0).
- Markdown link: `[Keeper: Clear cache if experiencing any login issues (2021-01-05)](https://rewindex.com/company/keeper/incidents/jp1kxj93x079)`


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Canonical: https://rewindex.com/company/keeper/incidents/jp1kxj93x079 · Markdown: https://rewindex.com/company/keeper/incidents/jp1kxj93x079.md · JSON: https://rewindex.com/api/v1/companies/keeper/incidents/jp1kxj93x079 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:09.617Z